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Course 5: Mastering the Qualification Process

Course Overview

The qualification stage is where most deals are won or lost. It’s the point in the sales cycle that differentiates you from competitors, determines whether an opportunity is worth pursuing, and sets the stage for deeper engagement. In this course, you’ll learn how to structure qualification conversations, use diagnostic questioning to uncover client needs, and ensure alignment with decision-makers.

We’ll also introduce the Diagnostic Prompter, a tool that helps sellers navigate complex discussions, guide prospects toward defining their business vision, and gain deeper access within client organizations. Through real-world examples—including strategies for working with small businesses and multinational firms—you’ll master the art of qualification and position yourself as a trusted advisor rather than just another vendor.

Key Learning Points

  • Understand the qualification process – Learn why qualification is the most pivotal stage of the sales cycle and how to approach it strategically.
  • Master the conversion sequence – Structure sales conversations to uncover client issues, gain trust, and progress the opportunity forward.
  • Use the Diagnostic Prompter effectively – Apply this tool to ask the right questions, diagnose challenges, and differentiate yourself.
  • Navigate complex sales scenarios – Develop a flexible approach for working with both small businesses and large multinational organizations.
  • Gain deeper access and mitigate risks – Identify key stakeholders, build consensus, and position your solution as the safest, most effective choice.

Course Curriculum

Iconic Selling: Mastering the Qualification Process

  • The Conversation Sequence: Guiding Conversations to Build Trust and Uncover Key Issues
    10:00
  • The Diagnostic Prompter: A Structured Approach to Qualification and Value-Based Selling
    13:38
  • Qualification with a Law Firm: Navigating Complex Sales in Large Organizations
    25:27
  • Quiz: Test Your Knowledge

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Level

Intermediate

Duration

1h 5m

Enrollment Validity

Lifetime

Certificate

Certificate of completion

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